How Delivery and Returns Work in the Official Store mirisparfums.com

Delivery from Ukraine to European countries takes 4–10 days. The shipping cost is 14.95 EUR for Germany and 11.95 EUR for Poland.

Customs, taxes and duties are included in the price. No additional payments or actions are required from you.

Attention! Wrong phone number or address can delay delivery. Please check your details when you register and at checkout. We keep your data confidential.

Delivery Address

We deliver to the address you give when you place the order.

Shipping from (warehouse address)

Orders are shipped from our warehouse at the following address:

Heavenly Hundred Street, 1A, Kremenchuk, Poltava Oblast, Ukraine, 39605

Return address

Returns should be sent to the following address:

Heavenly Hundred Street, 1A, Kremenchuk, Poltava Oblast, Ukraine, 39605

Attention! Ask our manager about product details before you buy. Couriers do not advise on products. When the order arrives, check that everything is there, works correctly, matches the description on the site, and has no damage.

Return and Exchange Period

You can return or exchange within 14 days of receiving the product.

Return shipping is agreed individually (contact us).

Return Conditions

You can return or exchange if:

• The item has not been used (no scratches, chips, stains).

• It is complete and in the original packaging.

• All labels and tags are still on.

• It looks and works as when you received it.

You pay the cost of sending the return to us: 14.95 EUR for Germany, 11.95 EUR for Poland (same as delivery to you).

To arrange a return, please contact us by email: info@mirisparfums.com.

Returns are handled by our logistics partner. When you contact us, we will send you detailed instructions.

The refund will be made within 3 days after we receive the returned product.